Shipping & Returns

Delivery Policy :

We provide delivery in dhaka Free of charge. However, currently we deliver only selected products outside of Dhaka city. Detail shipping information is given below:

1) Same Day Delivery: Currently, this service is available on selected products in Dhaka city only. A charge of All orders for same day delivery must be placed within 24 hours of delivery or by 7am Local Bangladesh time.

2) Normal Delivery: Approximately 2-7 Days advance order is required for all other delivery in Bangladesh depending on the product.

3) International Delivery : Approximately 14-21 days advance order is required for any International delivery outside of Bangladesh.

4) Someone over 18 years of age must be present during the time of delivery for proper signature.

5) is not responsible for onsite unfavourable delivery conditions i.e. narrow space/opening, no stairs etc.

6) Damage products should not be accepted and must be refused at the time of delivery.

Refund Policy:

You can return any unopened product (you must return the product re-sellable condition, in order to exchange or replace), except perishable products like groceries, cakes, dry fruits, sweets, chocolates or any other product, with limited shelf life in its original packaging or original condition as applicable to replaces damaged or defective items within 72 hours of delivery if the items are properly send back to us.

In case of incorrect shipping address provided by the customer or the recipient is unreachable over phone or no one is available during delivery time. in such cases the order will be assumed as executed & no refund will be made.

Please indicate the reason for returning the product in a short note put the product and the note with the Order Number into a secure package and send it through a reliable courier or mail it to our Bangladesh office within 72 hours. We will exchange the the product. Please note that we will provide a refund facility only for products bought from our web store. Products should be returned for exchange/replcement within 72 hours after you have received them.